General Privacy Policy

Website: corespan.ca
Business: CoreSpan
Email: sales@corespan.ca
Phone: (705) 707-3841
Service Area: North Bay and surrounding area

1. Introduction

CoreSpan respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quote, or use our outdoor build and repair services.

By using our website or submitting information to CoreSpan, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name
  • Phone number
  • Email address
  • Project address or general service location
  • Details about your deck, fence, shed, exterior stairs, railing, or repair project
  • Photos or files you choose to send us
  • Messages submitted through contact forms, email, phone, or text

We may also collect basic website usage information, such as:

  • Pages visited
  • Browser type
  • Device type
  • Approximate location
  • IP address
  • Referral source
  • Date and time of visit

This information may be collected through website analytics tools, cookies, hosting logs, or security tools.

3. How We Use Your Information

CoreSpan may use your information to:

  • Respond to quote requests
  • Contact you about your project
  • Schedule estimates, repairs, or installation work
  • Provide deck, fence, shed, exterior stair, railing, and outdoor repair services
  • Send invoices, receipts, or service updates
  • Improve our website and customer experience
  • Prevent spam, fraud, or website misuse
  • Keep basic business records
  • Comply with legal, tax, insurance, or safety obligations

We only collect information that is reasonably needed for business purposes.

4. Consent

By contacting CoreSpan, submitting a form, sending an email, calling, texting, or providing project details, you consent to CoreSpan collecting and using your information for the purposes described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or business requirements, by contacting us at:

sales@corespan.ca

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve site performance, understand visitor activity, and support basic website security.

Cookies may help us understand which pages are visited, how users find our website, and how we can improve our content. You can disable cookies in your browser settings, but some website features may not work properly.

6. Sharing Your Information

CoreSpan does not sell your personal information.

We may share limited information only when necessary with:

  • Website hosting providers
  • Email or form service providers
  • Scheduling, invoicing, or payment tools
  • Contractors, subcontractors, or suppliers involved in your project
  • Legal, accounting, insurance, or regulatory professionals
  • Government or law enforcement authorities when required by law

Any sharing is limited to what is reasonably necessary for the purpose.

7. Project Photos

CoreSpan may take or use project photos for records, estimates, workmanship review, or promotional purposes.

We will avoid showing personal details whenever possible, such as house numbers, license plates, people’s faces, or private identifying information. If you do not want your project photos used for marketing, please tell us in writing.

8. Data Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no website, email system, or internet transmission is completely secure. You should avoid sending sensitive personal, financial, or confidential information through unsecured forms or email.

9. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, project records, accounting, insurance, legal, and business requirements.

When information is no longer needed, we may securely delete, anonymize, or archive it.

10. Accessing or Correcting Your Information

You may request access to the personal information we hold about you. You may also ask us to correct inaccurate or outdated information.

To make a request, contact:

CoreSpan
Email: sales@corespan.ca
Phone: (705) 707-3841

We may need to verify your identity before responding.

11. Third-Party Links

Our website may contain links to third-party websites, such as social media pages, suppliers, payment tools, map services, or review platforms.

CoreSpan is not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing information.

12. Children’s Privacy

Our website and services are intended for homeowners, property owners, and adults seeking contractor services. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

CoreSpan may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

For questions about this Privacy Policy or how your information is handled, contact:

CoreSpan
Email: sales@corespan.ca
Phone: (705) 707-3841
Website: corespan.ca
Service Area: North Bay and surrounding area